专题：Advanced Queuing Theory Analysis

This cluster of papers focuses on the operations management of call centers, with an emphasis on queueing systems, workload management, staffing optimization, patient flow, and performance analysis in heavy traffic regimes. It explores various aspects of call center operations and service systems, utilizing queueing theory and dynamic scheduling to improve efficiency and customer service.
最新文献
Probabilistic Pattern and Steady-State Analysis of Multiserver Queueing Model with Simultaneous Service

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Multi-Service Storage Capacity Management by Cumulative Prospect Based Portfolio Theory

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MetaTime XIV: Monopolistic Rendering, Destructive Load, and Structural Resets in Macro-Transducers An Operational Socio-Physical Framework

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A case study on the long-time behavior of the Gaussian local-field equation

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Multi-Source M/G/1/1 Queues with Probabilistic Preemption

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The collective impact of breakdowns, quality-surety actions, and adjustable-rate on a hybrid producer–retailer coordinated system

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Relay Microstructure and the Kernel–Measure Handoff Across the Routing Transition

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Weighted Transition Traffic at the Relay Junction: Dwell Masks the Spectral Signature, Routing Reveals It

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Statistical Analysis and End-to-End Performance Evaluation of Traffic Models for Automotive Data

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Hybrid maintenance optimization for multi-state competing failure systems under inspection uncertainties and spare dynamics

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近5年高被引文献
Journal of Applied Mathematics

paratext Full Text OpenAlex 744 FWCI0

Advances in Queueing Theory, Methods, and Open Problems

book Full Text OpenAlex 166 FWCI5.3191

Food Delivery Service and Restaurant: Friend or Foe?

article Full Text OpenAlex 152 FWCI27.0626

Observer-based l2−l∞ control for singularly perturbed semi-Markov jump systems with an improved weighted TOD protocol

article Full Text OpenAlex 143 FWCI16.987

Pricing Policy for a Dynamic Spectrum Allocation Scheme with Batch Requests and Impatient Packets in Cognitive Radio Networks

article Full Text OpenAlex 77 FWCI10.676

Patient Flow Modeling and Optimal Staffing for Emergency Departments: A Petri Net Approach

article Full Text OpenAlex 69 FWCI17.9891

Scalable Load Balancing in Networked Systems: A Survey of Recent Advances

article Full Text OpenAlex 69 FWCI8.4519

Output Reachable Set Synthesis of Event-Triggered Control for Singular Markov Jump Systems Under Multiple Cyber-Attacks

article Full Text OpenAlex 68 FWCI8.1409

COVID-19 vaccine distribution planning using a congested queuing system—A real case from Australia

article Full Text OpenAlex 61 FWCI12.369

Elastic Resource Allocation Against Imbalanced Transaction Assignments in Sharding-Based Permissioned Blockchains

article Full Text OpenAlex 59 FWCI18.8227