专题:Advanced Queuing Theory Analysis

This cluster of papers focuses on the operations management of call centers, with an emphasis on queueing systems, workload management, staffing optimization, patient flow, and performance analysis in heavy traffic regimes. It explores various aspects of call center operations and service systems, utilizing queueing theory and dynamic scheduling to improve efficiency and customer service.
最新文献
Continuous SBC Method: A Queuing Theory Model for Handling Non-Stationary Finite Queues

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Emergency Disposal Resource Scheduling for Complex Operational Scenarios

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A Stackelberg Mean Field Game for Green Regulator with a Large Number of Prosumers

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Stochastic 1D search-and-capture as a G/M/c queueing model

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ATM supply scheduling optimization: From demand prediction to intelligent route planning

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Approximating Fluid Queues with Quasi Birth-and-Death Processes with Rational Arrival Process Components

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On Optimal Server Allocation for a Loss System With Moldable Jobs

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Upper and Lower Bounds of Performance Metrics in Hybrid Systems with Setup Time

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Rl-Based Inventory Control for Non-Stationary Demand and Dynamic Lead Times

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Multivariate Recovery Dependency in Networks with Time Delays: Effects on Resilience and Scaling Laws

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近5年高被引文献
Asynchronous Fault Detection Observer for 2-D Markov Jump Systems

article Full Text OpenAlex 161 FWCI18.425

Advances in Queueing Theory, Methods, and Open Problems

book Full Text OpenAlex 159 FWCI4.632

Observer-based l2−l∞ control for singularly perturbed semi-Markov jump systems with an improved weighted TOD protocol

article Full Text OpenAlex 118 FWCI16.787

Food Delivery Service and Restaurant: Friend or Foe?

article Full Text OpenAlex 108 FWCI21.853

Event-triggered output quantized control of discrete Markovian singular systems

article Full Text OpenAlex 83 FWCI8.55

Pricing Policy for a Dynamic Spectrum Allocation Scheme with Batch Requests and Impatient Packets in Cognitive Radio Networks

article Full Text OpenAlex 72 FWCI11.094

Sampling and Remote Estimation for the Ornstein-Uhlenbeck Process Through Queues: Age of Information and Beyond

article Full Text OpenAlex 65 FWCI8.59

Scalable Load Balancing in Networked Systems: A Survey of Recent Advances

article Full Text OpenAlex 61 FWCI6.993

Output Reachable Set Synthesis of Event-Triggered Control for Singular Markov Jump Systems Under Multiple Cyber-Attacks

article Full Text OpenAlex 59 FWCI8.322

Algorithmic Approaches to Inventory Management Optimization

article Full Text OpenAlex 59 FWCI9.98