专题：AI in Service Interactions

This cluster of papers explores the impact of artificial intelligence, service robots, and chatbots on the service industry, focusing on customer experience, hospitality, marketing, voice assistants, human-robot interaction, and technology adoption.
最新文献
Sycophantic AI decreases prosocial intentions and promotes dependence

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The Sovereign One The Human Prerequisite in the Era of AI-Accelerated Civilization

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Technological folie à deux: feedback loops between AI chatbots and mental health

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Acknowledgment to the Architects of Artificial Intelligence

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Exploring the Role of AI Adoption in Under-Resourced Students’ Psychological Needs Satisfaction and Frustration: A Fresh Perspective from METUX Model

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THE GLYPHIC CHECKSUM (Document 208) — Crimson Hexagon Archive

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Understanding AI in higher education: Gendered and intersectional students’ experience with ChatGPT use

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L2 Students' Speaking Skills in Robot‐Assisted Language Learning: A Meta‐Analysis

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Under-Resourced EFL Students’ Perceptions About the Causes and Consequences of Unfair AI-Mediated Education

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Trust and attitude towards AI as pathways to creativity: a TAM Model study of EFL students’ digital literacy and AI acceptance

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近5年高被引文献
Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

article Full Text OpenAlex 3519 FWCI128.764

Comparing Physician and Artificial Intelligence Chatbot Responses to Patient Questions Posted to a Public Social Media Forum

article Full Text OpenAlex 2178 FWCI79.5967

How Does ChatGPT Perform on the United States Medical Licensing Examination (USMLE)? The Implications of Large Language Models for Medical Education and Knowledge Assessment

article Full Text OpenAlex 1979 FWCI72.4102

What Is the Impact of ChatGPT on Education? A Rapid Review of the Literature

review Full Text OpenAlex 1672 FWCI61.3249

Students’ voices on generative AI: perceptions, benefits, and challenges in higher education

article Full Text OpenAlex 1628 FWCI59.5675

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

article Full Text OpenAlex 1524 FWCI55.7599

Generative AI

article Full Text OpenAlex 1096 FWCI183.394

ChatGPT for Language Teaching and Learning

article Full Text OpenAlex 994 FWCI166.4782

Generative AI and the future of education: Ragnarök or reformation? A paradoxical perspective from management educators

article Full Text OpenAlex 954 FWCI234.3758

Systematic literature review on opportunities, challenges, and future research recommendations of artificial intelligence in education

article Full Text OpenAlex 922 FWCI116.6004