专题:Psychology of Social Influence

This cluster of papers explores the impact of social norms, particularly in the context of obedience, tipping behavior, and compliance with requests. It delves into the dynamics of social influence, cultural variations in tipping practices, and the psychology behind adherence to norms and authority. The research also investigates the role of persuasion techniques and service quality in shaping individuals' behavior within societal norms.
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17 From Human Nature and Conduct (1922)

book-chapter Full Text OpenAlex 2276 FWCI636.7887

Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience

article Full Text OpenAlex 404 FWCI34.8544

The authentic virtual influencer: Authenticity manifestations in the metaverse

article Full Text OpenAlex 221 FWCI27.4812

Handbook of Social Psychology

book Full Text OpenAlex 204 FWCI207.625

What does phygital really mean? A conceptual introduction to the phygital customer experience (PH-CX) framework

article Full Text OpenAlex 159 FWCI13.8713

Understanding emotions

book-chapter Full Text OpenAlex 154 FWCI5.7826

Exploring the effect of humor in robot failure

article Full Text OpenAlex 130 FWCI21.9543

Metaverse in marketing and logistics: the state of the art and the path forward

article Full Text OpenAlex 130 FWCI23.846

Rational Sentimentalism

book Full Text OpenAlex 120 FWCI57.8787

Employee turnover dynamics in the hospitality industry vs. the overall economy

article Full Text OpenAlex 113 FWCI52.2285