专题:Psychology of Social Influence

This cluster of papers explores the impact of social norms, particularly in the context of obedience, tipping behavior, and compliance with requests. It delves into the dynamics of social influence, cultural variations in tipping practices, and the psychology behind adherence to norms and authority. The research also investigates the role of persuasion techniques and service quality in shaping individuals' behavior within societal norms.
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17 From Human Nature and Conduct (1922)

book-chapter Full Text OpenAlex 2277 FWCI700.1596

Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience

article Full Text OpenAlex 372 FWCI41.4915

Handbook of Social Psychology

book Full Text OpenAlex 204 FWCI207.625

The authentic virtual influencer: Authenticity manifestations in the metaverse

article Full Text OpenAlex 195 FWCI29.6839

Understanding emotions

book-chapter Full Text OpenAlex 154 FWCI5.8293

What does phygital really mean? A conceptual introduction to the phygital customer experience (PH-CX) framework

article Full Text OpenAlex 145 FWCI15.0275

Metaverse in marketing and logistics: the state of the art and the path forward

article Full Text OpenAlex 126 FWCI26.343

Exploring the effect of humor in robot failure

article Full Text OpenAlex 125 FWCI23.6536

Rational Sentimentalism

book Full Text OpenAlex 109 FWCI51.2766

Employee turnover dynamics in the hospitality industry vs. the overall economy

article Full Text OpenAlex 106 FWCI57.0282