专题:Psychology of Social Influence

This cluster of papers explores the impact of social norms, particularly in the context of obedience, tipping behavior, and compliance with requests. It delves into the dynamics of social influence, cultural variations in tipping practices, and the psychology behind adherence to norms and authority. The research also investigates the role of persuasion techniques and service quality in shaping individuals' behavior within societal norms.
最新文献
Preference Alignment and the Scalability of Nudges: Evidence from a Field Experiment and Survey

article Full Text OpenAlex

How humanoid chatbot interaction quality builds trust and loyalty in hospitality? A mixed-method approach

article Full Text OpenAlex

Étienne de La Boétie's Sociological Insights and the Dual Nature of Obedience

article Full Text OpenAlex

Near, Far, Wherever You Are: Understanding Distance Effects in Prosocial Cause Appeals

article Full Text OpenAlex

Exploring the potential of the pratfall effect in travel influencer marketing

article Full Text OpenAlex

To Touch or to Talk: Individual Preferences, Trust and Empathy in Comforting Behaviours

article Full Text OpenAlex

Service Quality and the Moral Economics of Giving: Evidence from Tipping and Islamic Charity in Restaurants

article Full Text OpenAlex

50+ Years of Restaurant Tipping Research Part I: Theoretical Foundations and Significant Research Themes

article Full Text OpenAlex

From Credibility to Advocacy: An SOR Model of Consumer Engagement and Authenticity in Functional Foods and Beverages Market

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The secret sauce: factors influencing the effectiveness of virtual influencer endorsements

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近5年高被引文献
17 From Human Nature and Conduct (1922)

book-chapter Full Text OpenAlex 2276 FWCI986.9343

Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience

article Full Text OpenAlex 323 FWCI40.9284

Handbook of Social Psychology

book Full Text OpenAlex 204 FWCI222

The authentic virtual influencer: Authenticity manifestations in the metaverse

article Full Text OpenAlex 178 FWCI30.7104

Understanding emotions

book-chapter Full Text OpenAlex 153 FWCI6.6765

What does phygital really mean? A conceptual introduction to the phygital customer experience (PH-CX) framework

article Full Text OpenAlex 122 FWCI14.5331

Metaverse in marketing and logistics: the state of the art and the path forward

article Full Text OpenAlex 120 FWCI27.5083

Exploring the effect of humor in robot failure

article Full Text OpenAlex 113 FWCI23.7759

Employee turnover dynamics in the hospitality industry vs. the overall economy

article Full Text OpenAlex 98 FWCI57.7484

Service failure research in the hospitality and tourism industry: a synopsis of past, present and future dynamics from 2001 to 2020

article Full Text OpenAlex 91 FWCI18.9826